Here at Eden Spa, we strive to provide our customers with the most satisfying experience!
- Age requirement: guests who are younger than 15 years of age are not allowed to purchase any treatments in the spa menu, unless accompanied by their guardian.
- Arrival: please arrive to the Spa 10 minutes prior to your treatment to receive a complimentary footbath.
- Attire: our primary concern is your total relaxation. Please feel free to wear whatever makes you feel comfortable. Towel and disposable underwear are available at the Spa.
- Cancellation policy: 24 hours cancellation notice is required to help us reschedule your appointment.
- Health recommendation: it is recommended that guests with high blood pressure, heart problems, pregnancy or have any other medical condition, inform our team before treatment.
- Male or female therapists: for a male therapist, please ask us in advance.
- Payment: prices are quoted in US Dollars and are inclusive of a 5% service charge for your therapist. We accept cash and major credit cards.
- Smoke & alcohol: smoking and the consumption of alcohol in the Spa are prohibited. Alcohol consumption is not recommended before treatments.
- Reservations: we recommend that all Spa treatments be booked in advance to avoid disappointment.
- Valuables: it is best to remove all jewelry before your Spa treatment and any items of value should be secured in our safety box provided. The Spa management will not be responsible for any loses or damages.
- Voucher: a voucher is a wonderful way to surprise family, friends and associates. To purchase a gift certificate, please ask our Spa receptionist.
- The management reserves the right to add, delete amend or vary the above Spa menu prices, rules and regulations at its own discretion at any time as it deems fit without prior notice.